Reliable 24/7 Live Call Answering Services

Understanding Call Forwarding:

Regular Call Forwarding:

All calls are forwarded immediately to another number, regardless of whether the phone is busy or unanswered.

Ideal for when you don’t plan to answer your phone at all (e.g., you’re on vacation or out of service range).

Conditional Call Forwarding:

Calls are forwarded only under specific conditions:

When your line is busy.

When you don’t answer.

When your phone is unreachable (e.g., turned off or out of network coverage).

Ideal for maintaining flexibility, letting you pick up calls when possible and forwarding only those you miss.

For Major U.S. Mobile Carriers :

AT&T

Regular Call Forwarding:

Dial 21 [Forwarding Number]#, then press Call.

To deactivate, dial #21# and press Call.

Conditional Call Forwarding:

When Busy: Dial 67 [Forwarding Number]#, then press Call.

When No Answer: Dial 61 [Forwarding Number]#, then press Call.

When Unreachable: Dial 62 [Forwarding Number]#, then press Call.

To deactivate all conditional forwarding: Dial ##004# and press Call.

Verizon

Regular Call Forwarding:

Dial *72, then enter the forwarding number and press Call.

Wait for a confirmation ton, then hang up.

To deactivate: dial *73 and press Call

Conditional Call Forwarding:

When Busy/No Answer: Dial *71, then the forwarding number, and press Call.

To deactivate, contact Verizon support, as conditional forwarding often requires assistance.

T-Mobile

Regular Call Forwarding:

Dial **21*[Forwarding Number]#, then press Call

To deactivate, dial ##21# then press Call

Conditional Call Forwarding:

When Busy/No Answer: Dial **67*[Forwarding Number]#, then press Call

When No Answering: Dial **61*[Forwarding Number]#, then press Call

When Unreachable: Dial **62*[Forwarding Number]#, then press Call

To deactivate all conditional forwarding, dial ##004#

Sprint (now part of T-Mobile)

Regular Call Forwarding:

Dial *72, then enter the forwarding number, and press Call

To deactivate, dial *720 and press Call

To deactivate, dial ##21# then press Call

Conditional Call Forwarding:

Contact Sprint/T-Mobile customer service to set up conditional forwarding, as it's not directly accessible via codes

Google Voice

Regular Call Forwarding:

Log in to you Google Voice account

Navigate to Settings > Calls

Add the forwarding number and verify it

Enable call forwarding to the specified number.

For Landlines

Regular Call Forwarding (Most Providers):

Pick up the receiver and listen for the dial tone.

Dial *72, then enter the forwarding number.

Wait for a confirmation tone and hang up.

To deactivate, dial *73 and wait for the confirmation tone.

Conditional Call Forwarding:

Contact your landline service provider to set up and manage conditional call forwarding, as codes vary between providers.

Best Practices for Call Forwarding:

Test the Setup

After setting up forwarding, call your number to ensure calls are being forwarded correctly.

Use Conditional Forwarding for Flexibility

This ensures you can still take calls when available but forward them when busy or unreachable

Verify Cost

Some carriers charge for forwarded calls, so check with your provider

Reliable 24/7 Live Call Answering Services

Every Missed Call Is a Reflection on Your Business

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Customized Plans Available—Call Now!

We look forward to learning about your needs and discussing how we can help: (815) 741-2007

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Helping Your Business Run Smoothly – Every Call, Every Time

Our virtual receptionists work as an extension of your business, taking messages from your customers and answering their questions. From doctors and dentist offices to plumbing and property management, our services can support businesses in any industry. Read below to learn more about some benefits of our services.

Message Taking

Ensure no important detail slips through the cracks, even when you're too busy to answer.

Call Transfers

We seamlessly connect callers to the appropriate department or individual, enhancing customer satisfaction.

Appointment Scheduling

Never miss a scheduled appointment, reduce no-shows, and manage your time better.

Lead Collection

Convert more leads into loyal customers by ensuring every prospect is followed up on promptly.

Order Processing

Streamline your business operations and improve customer satisfaction by processing orders efficiently.

HIPAA-Compliant

Confidently handle sensitive medical information while remaining fully compliant with HIPAA regulations.

About Our Call Answering Services

24/7 Answering Service

Our dedicated team is available around the clock, offering a reliable answering service that ensures no call goes unanswered. Whether it's day or night, weekends or holidays, we are here to provide consistent and dependable support, giving your customers the attention they deserve.

Chicago Call Answering

As a leading Chicago answering service, we understand the importance of local knowledge and personalized interactions. Our operators are trained to handle calls with a deep understanding of the local culture and market, providing a professional call answering service that reflects your business values.

Professional Call Answering

Our highly trained operators deliver a professional call answering experience, using customized scripts to represent your brand accurately. We ensure that every interaction is handled with the utmost professionalism, from taking messages to providing basic customer support services.

Appointment Scheduling

Managing appointments can be a time-consuming task. Our appointment scheduling service integrates seamlessly with your existing systems, allowing us to book, reschedule, and confirm appointments on your behalf. This not only reduces no-shows but also helps you maintain an organized schedule effortlessly.

Customer Support Services

In today's competitive market, offering friendly customer support is essential. Our team provides comprehensive customer support services, addressing inquiries, resolving issues, and ensuring your customers are satisfied. We act as an extension of your business, delivering the same high level of service that your in-house team would provide.

Business Communication Solutions

Effective communication is the backbone of any successful business. Our business communication solutions include a range of services designed to improve your interaction with customers. From call forwarding and message taking to virtual receptionist services, we offer everything you need to stay connected.

Frequently Asked Questions

What services do you offer?

At Special Interest Answering Service, we provide 24/7 call answering services that ensure your business never misses a call.

Whether you’re a small startup or an established business, our professional operators handle customer calls and take messages on your behalf.

From scheduling appointments to processing orders for web-based e-commerce systems, we help you streamline your operations and keep your customers satisfied—around the clock.

We know how overwhelming it can be to manage calls, appointments, and orders all at once.

That’s why our services are designed to support your business every day, all day—from answering customer calls to handling orders seamlessly.

You can rely on us to be your customer-facing team when you’re not available, ensuring that your business stays connected, organized, and efficient.

For small businesses and startups, hiring a full-time receptionist can be costly.

Our affordable solution offers the support you need without the overhead, allowing you to stay focused on your growth and customer satisfaction. Let us handle the calls, so you can take care of business.

Why would I need an answering service?

Running a business is hard enough without having to constantly manage inbound calls.

Whether you're striving for a better work-life balance, needing overnight support, or facing the challenge of being short-staffed, our answering service provides the solution.

You can rest easy knowing that we'll take care of your calls, allowing you to focus on what truly matters—growing your business and spending time on your priorities.

When you're not available, your customers still need to reach you.

Our 24/7 answering service ensures no call goes unanswered, and important messages are relayed immediately.

We provide immediate alerts for customer emergencies, so you don’t have to constantly monitor the phones, but you’re always in the loop.

As a small business owner, you don't have the budget for a full-time receptionist. Our cost-effective solution offers professional call handling at a fraction of the cost, so you can keep your operations running smoothly without the extra payroll expense.

What are your hours of operation?

With our 24/7 service, including holidays, you’ll never have to worry about missing an important call again.

We’re always available, so you can focus on running your business while we take care of your customers—whether it’s the middle of the night or a busy holiday weekend.

Rest easy knowing that your calls are being handled with professionalism, every hour of every day.

Where are your operators based?

All of our agents are based in the United States, ensuring that every interaction is handled with the highest level of professionalism and local understanding.

By having a team that’s right here at home, we provide clear communication and a personal touch, helping your customers feel valued and heard, no matter where they’re calling from.

Do you offer multilingual support?

We understand the importance of serving all your customers, which is why we offer Spanish-speaking operators to ensure clear and effective communication.

Whether your clients are Spanish-speaking or bilingual, we provide them with the same high-quality service they expect, helping you build stronger relationships and expand your reach.

How does your pricing work?

At Special Interest Answering Service, we believe in straightforward and transparent pricing.

For just $140, you get 100 minutes of professional call handling—no surprises.

If you need more, additional minutes are charged at an affordable rate of $0.90 per minute.

This clear structure ensures you only pay for what you need, with no hidden fees or unexpected costs.

How do I sign up for answering services?

Getting started with us is quick and hassle-free! Simply provide the necessary information, and we’ll have your account set up within 24 hours.

Once your account is live, you’ll be ready to forward any phone line to the number we provide—no complicated steps, just a seamless transition.

Our goal is to make this process as easy and efficient as possible, so you can start focusing on what matters most.

Call Us Today, and Get Your Answering Service Set Up by Tomorrow!

Tailored Packages for Larger Accounts, Customized Message Templates, Personalized Hold Recordings, and More—All Designed to Respond to Callers in Your Unique Voice.