We Help You Keep the Promise You Made When You Started Your Business.
We Help You Keep the Promise You Made When You Started Your Business.
You Didn’t Spend Years Studying Tax Codes to Chase Voicemails—Let Us Handle That.
Our operators work as an extension of your firm.
We greet your clients exactly as you would and gather all the pertinent information they need to provide.
While you focus on tax returns, client meetings, and growing your practice, we’ll keep your phones covered—day or night.
Grow your client base without losing leads to voicemail.
Handle daily administrative tasks more efficiently, especially during tax season.
Find more time for your family or personal life in Chicago, or beyond…
Stressed from juggling 50 calls a day during tax season?
Whether it’s standard business hours, after-hours, or even on holidays, our operators are here to help day and night. Need short-term support from January to April? We’ve got you covered.
You Didn’t Spend Years Studying Tax Codes to Chase Voicemails—Let Us Handle That.
Our operators work as an extension of your firm.
We greet your clients exactly as you would and gather all the pertinent information they need to provide.
While you focus on tax returns, client meetings, and growing your practice, we’ll keep your phones covered—day or night.
Grow your client base without losing leads to voicemail.
Handle daily administrative tasks more efficiently, especially during tax season.
Find more time for your family or personal life in Joliet, Chicago, or beyond…
Stressed from juggling 50 calls a day during tax season?
Whether it’s standard business hours, after-hours, or even on holidays, our operators are here to help day and night. Need short-term support from January to April? We’ve got you covered.
Fill out an inquiry form and we'll send you a quote sheet with information about our plans and pricing.
Once you’re ready, we’ll have you complete a new client form with the specific instructions for your firm. Then, we’ll email you your unique forwarding number.
Forward your practice’s main line any time you need us. We’ll take care of answering as your firm while you focus on building your business—and enjoying your life outside the office.
Fill out an inquiry form and we'll send you our plans and pricing information.
Once you've determined you'd like to start services, we'll have you fill out a new client account form. This form requests the necessary details to set up your account. After your account is set up, we'll email you with your account's forwarding number.
Simply forward your calls to the provided call forwarding number, and we'll take over answering your calls as your company for you! You can enjoy your evenings, weekends, and holidays knowing that we are taking care of your calls—and your customers.
Special Interest Answering Service
Listen to real example of calls with our representatives with our clients' callers.
Greeting a customer as a representative of the client.
Filtering out a cold caller.
Scheduling an appointment for a caller.
We look forward to learning about your needs and discussing how we can help: (815) 741-2007
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At Special Interest Answering Service, we eliminate the chaos of nonstop phone calls so you can stay laser-focused on your high-value CPA tasks. We provide 24/7 live call answering, appointment scheduling, and even order processing—so you’re never tethered to the phone.
Stop juggling phones during tax season: Our operators handle inbound calls, gather the right info, and deliver messages the way you want.
Win back your weekends: Let us handle off-hours while you get some breathing room (or extra time to crunch numbers).
Unlike hiring a full-time receptionist, our service scales up or down with your practice—giving you all the benefits of a professional phone staff without the overhead. Think of us as your “secret weapon” for maximizing billable hours and keeping clients happy.
Running a CPA firm (especially in tax season) is stressful enough without trying to catch every phone call. Our 24/7 answering service frees you from the phone, so you can focus on:
Billing high-paying clients instead of fielding routine inquiries
Maintaining work-life balance—stop taking calls at your kid’s baseball game
Growing your firm—we’ll handle the “front lines,” so you can handle what matters most
We can even alert you immediately for client emergencies—like a last-minute IRS notice—while filtering out less urgent calls. No more wasted time, no more missed opportunities.
We’re open 24/7/365, including holidays. If you’re in the thick of tax season or prepping for an IRS audit at 2 a.m., we’ve got you covered. It doesn’t matter if it’s Easter Sunday or the Fourth of July—we never close.
Late-night calls from panicked clients? Handled.
Holiday weekends when you finally want a breather? We’ve got your back.
All our operators are U.S.-based, so they understand the nuances of local business, especially in Chicago, Joliet, and throughout Illinois. That means:
Clear communication for you and your clients—no frustrating language barriers.
Immediate connection with the culture of your region, boosting trust and credibility.
We’re real people, here at home, ready to serve as an authentic extension of your CPA firm.
Absolutely. We have Spanish-speaking operators on staff to serve your entire client base with the same level of care and professionalism. This means:
Better client satisfaction for bilingual or Spanish-speaking clients
Higher reach for your CPA practice, tapping into markets you might otherwise miss
We keep it simple and transparent—no gimmicks or hidden fees:
$140 covers 100 minutes of professional call handling each month.
Need more? It’s just $0.90/minute after that.
Larger Packages are available. Request a quote today!
No fluff, no runaround. You pay for exactly what you need, especially if your call volume spikes during tax season (and calms afterward).
Give us a shout: Fill out our quick form or call us.
Get set up in 24 hours: We’ll finalize your details and provide a unique forwarding number.
Forward your lines: Start enjoying the freedom of round-the-clock call coverage immediately.
That’s it. No nonsense, no fluff, just real solutions so you can get back to running your practice—and reclaim your nights, weekends, and sanity.
As a family-owned business, we’ve spent over 40 years supporting small businesses just like yours.
Starting in the Chicago area, we’ve grown by delivering exceptional service to clients nationwide.
We understand the challenges small businesses face, and we’re passionate about offering the same personalized care and attention we would give to our own family.
Whether you’re local or across the country, we’re here to help you thrive.
40+ years
Over 40 Years of Experience Helping Hundreds of Businesses Thrive
Over 100,000 Calls
Answered Annually, Always in 3 Rings or Less
100%
U.S.-Based Live Operators for Reliable, High-Quality Service
Tailored Packages for Larger Accounts, Customized Message Templates, Personalized Hold Recordings, and More—All Designed to Respond to Callers in Your Unique Voice.
815.741.2007 | 855.344.0368
We're a family-owned small business who loves to support other small businesses. We have proudly served clients in the Joliet, Illinois, and Northwest, Indiana, areas for 40+ years. Since then, we have expanded our services and support clients across the nation.
40+ years
of experience partnering with hundreds of clients
100,000 calls
answered per year within
3 rings or less
100%
U.S. based live operators